Today, more and more business telephone systems providers have designed their products to fit small to medium sized companies and business. Their products and services provide these businesses with tools and features that most large enterprises have in the telephone system. Nextiva is one of these companies. Nextiva leads in providing virtual PBX technology and cloud-based business telephone systems to businesses that are considering expanding and upgrading their telephone system. Nextiva introduced a system, which they call Connect virtual PBX, in helping small businesses organize their unconnected chain of telephone numbers to top of the line business telephone systems. The company’s services also include benefits such as virtual mailboxes, automated dial-by-name directory and call routing. an organized phone system is a huge help for companies and business since this helps with keeping the calls organized, minimizes handle time and maximizes efficiency.
Getting the services that Nextiva offers is a great investment for any company. Fist, clients choose from a list of phone numbers that they can use. The clients can even move their existing telephone number to their account so they don’t have to switch numbers. after which, they can record customized greetings, set up their virtualized call helper and create predetermined routes for the calls coming in. callers are greeted with the one-touch features to be routed to the different departments, like services, technical support or sales, and then are automatically routed to whatever department they specified. This virtual PBX system helps to make the company look larger by just connecting the phones of different departments together. Nextiva also provides features that can simultaneously connect the cell phone numbers, home phone numbers and other contact numbers to the work number.
Nextiva also allows their users to pick additional services like local and toll-free numbers that can give their clients a multi-state or city appearance. Incoming calls are routed to five different numbers, ensuring no calls are ever unanswered. For example, Nextiva’s system can be set up so the clients work, house and cell phone number will ring simultaneously. Another benefit that the Nextiva system has is that the virtual PBX system allows clients to make a directory which their customers can go though to help them find the right extension they need. They can turn the auto call attendant on or off. Since Nextiva is a cloud-based service, clients don’t need to install software on every single computer. The clients only need to log-in to Nextiva system and they can have all the benefits of a multi-level phone system.
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